• Customer Focus: ISO 9001 emphasizes meeting customer requirements and enhancing customer satisfaction. Organizations are required to understand customer needs, monitor customer satisfaction levels, and continually strive to improve customer experience.
• Process Approach: The standard promotes a process-based approach to quality management. Organizations need to identify, map, and control their key processes, ensuring that they are efficient, well-defined, and capable of producing consistent results.
• Continual Improvement: ISO 9001 emphasizes the importance of continuous improvement. Organizations are encouraged to monitor and measure their processes, identify areas for improvement, and implement corrective actions to enhance performance over time.
• Risk-based Thinking: The standard emphasizes the identification and management of risks and opportunities within an organization. This approach helps organizations proactively address potential issues and prevent problems from occurring.
• Leadership and Engagement: ISO 9001 highlights the role of leadership in quality management. Top management is expected to provide a clear vision, establish quality objectives, and promote a culture of quality within the organization. Employee engagement and involvement are also essential for the successful implementation of the QMS.
• Documentation and Records: ISO 9001 requires organizations to document their quality policies, processes, and procedures. Records of activities, decisions, and outcomes must also be maintained to demonstrate compliance with the standard.
• Certification: Organizations can undergo a certification process to demonstrate their compliance with ISO 9001. Certification is conducted by independent certification bodies that assess an organization’s QMS against the requirements of the standard. Achieving certification can enhance an organization’s reputation and demonstrate its commitment to quality.

ISO 9001 certification validates your organization’s consistent ability to meet and surpass customer expectations. Numerous enterprise buyers and retailers demand ISO 9001 certification from their suppliers to mitigate the risk of acquiring subpar products or services. Being ISO 9001 certified enhances your sales potential. By achieving ISO 9001 certification, a business can experience substantial enhancements in operational efficiency and product quality through waste and error reduction, leading to increased productivity. Our comprehensive ISO 9001 guideline offers valuable insights into requirements and benefits.

Prior to commencing the certification process, it is essential for your organization to establish and implement a quality management system that adheres to the requirements of ISO 9001. Furthermore, it is crucial to thoroughly document the effectiveness of this system.

For the certification process itself, the following steps have been established:

• By submitting an inquiry form, you can help us identify the scope, size, and complexity of your firm. This information is crucial in determining the most suitable pricing options for you. Once we receive your inquiry, we will assign a dedicated client manager to assist you throughout the process.
• Amity TC conducts a thorough documentation review audit, evaluating your organization’s documentation and company records.
• Amity TC conducts an on-site audit to assess the alignment of your organization’s actual activities with ISO 9001 requirements and company records.
• Closing the gap entails your organization identifying and implementing measures to address the root cause of any non-conformances identified during the audit process.
• Amity TC grants the ISO 9001 certification along with the certification mark upon successful completion of the certification process.
• Surveillance audits are conducted annually to ensure the ongoing validity of the certification. These audits are a requirement for maintaining certification.

• Amity TC is accredited under ASCB Accreditation (Accreditation Service for Certifying Bodies) in accordance with the requirements of ISO/IEC 17021 Conformity assessment.